Jason Jumaquio

"I am an experienced Customer Service Representative with a strong background in handling inbound inquiries and delivering exceptional support. My strengths lie in effective communication, active listening, and a customer-first approach that ensures a positive experience in every interaction. I am detail-oriented, which allows me to accurately assess customer needs, resolve issues efficiently, and provide clear, concise information.In addition to customer support expertise, I am proficient with various SaaS tools such as Google Workspace, Zoom, Slack, and CRM platforms, along with Canva for basic content tasks. These tools help me stay organized, manage documentation accurately, and collaborate smoothly in fast-paced environments.With a proven ability to stay composed under pressure and adapt quickly to various situations, I bring both professionalism and empathy to every call. I'm committed to continuous growth and dedicated to contributing to a team's overall success in providing top-tier service."

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Life Update:

On training - Bookkeeping Xero Navigation for AU Clients
On training - AI automation - Make.com
General Virtual Assistant Training

• Sample CRM for small clinic created via AI Tool

• Sample small business profile created via AI Tool

• Book a meeting

• SpeechAce Assessment

• Strength Test

• Personality Test

• DISC & MOTIVATORS Report

• HIPAA CERTIFICATE